Elizabeth City, North Carolina 27909
Phone/ Fax: 252.335.0788
What distinquishes blackcatcreations.com from the online design websites?
You will be working with one designer who answer your emails efficiently and promptly. Our response time to your questions or concerns is hours, not days. Your order is not printed until you, the customer are absolutely satisfied with the final product.
Also, the most notable difference between the online design sites and blackcatcreations.com is that they use an interactive computer program, at blackcatcreations.com you intereact with a real live person.
What is your return policy?
Blackcatcreations.com is committed to customer satisfaction. We will reprint or refund the cost of any product that fails to meet our customers quality expectations. If you are not satisfied with any product, please e-mail us at email@example.com. Please include your name and e-mail address you used to order, and reason for dissatisfaction. However, we cannot take responsibility for errors introduced by customers in the document creation process.
Can I cancel or change my order?
Your order can be canceled or changed prior to processing.
However, if and when possible this should be done within 24 hours. Once your order is received, printing starts within the 24-48 hours.
How do I know the information and design on the card
is what I want?
Once the custom design is completed, the business card is placed on our preview page for you to make any further changes.
Do you print your logo on the back of the card?
No blackcatcreations.com does not place it's logo on the back of your card.
What if I am not satisfied with my order?
Blackcatcreations.com is committed to customer satisfaction. We will reprint or refund the cost of any product that fails to meet our customers quality expectations. Every effort is made to edit typing, image and design errors. MHC Design reviews all cards for content and spelling. A proof is always provided for final approval by the customer. If the customer makes an error in providing the correct address, phone number, etc, then they will have to pay for the reprint of the order.
How do I re-order?
To reorder a business card, email us with the details at firstname.lastname@example.org.
Blackcatcreations.com uses www.Paypal.com as our online billing service.
Credit cards accepted are Debit cards , Visa, MasterCard and American Express.
Checks or Money Order payments are only available to customers whose banks are located within the United States or Canada.
NOTE: Please note that the delivery expectations quoted on our web site are based upon the actual date your order is processed. If you choose to pay by check, your order will be processed once we have verified that your check has cleared.
Can you send me a bill?
Blackcatcreations.com does not provide billing at this time.
Wheres my order?
Once your order is shipped, an email is sent to you indicating the approximate date of arrival. Preferred shipping is done by either USPS Priority mail or UPS ( depending on the size of the order).
Your privacy is very important to us. MHC Design respects your concerns about maintaining strict privacy. Any information that you divulge to us is kept in confidence.
We do not collect personally identifiable information on our web site or otherwise unless you choose to give it to us via an electronic mail message, a phone call, or by postal mail. Even when you choose to give us information, we keep it confidential.
We do not sell, rent, share, or otherwise disclose mailing lists or other personally identifiable information. We maintain some records of individuals who CONTACT US in case we contact you later or provide further information to you in the future. However, we do not provide this information to anyone else unless you give us your permission.
We do not enable "cookies" on our web site. The server of our Internet Service Provider collects information about the date and time in which our web site was accessed and the Internet address of the web site from which you linked to our site. We have the ability to access this information, but we use this information to analyze web traffic. We are only able to measure the number of visitors to our site and the addresses of the web sites from which our visitors come. E-mail addresses and other personally identifiable information are not available to us.
Webmanager: copyright 2006. MHC Design and
Blackcatcreations.com are copyright protected. All rights reserved.
"Permission is granted to electronically copy and to print in hard copy portions of this Website for
the sole purpose of placing an order or using this site as a shopping resource."
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